FAQ

Frequently Asked Questions

How do I get my tester calibrated?


• You will need to fill out the Service Request Form.
• You can purchase the calibration via credit card after filling out the
Service Request Form.
• If you want pay via PO, please note the PO number on the Service
Request Form.

Where do I ship my tester for calibration and/or repair?


• ATSI, 8157 US Highway 50, Athens, OH 45701
• You will need to fill out the Service Request Form.
• We will need to evaluate your tester in our shop to determine repair
costs.

Where do I find my tester's serial number?

• Testers have a silver label on the back where the barcode will be listed.

• Most serial numbers will follow the format of (model)-(four digits) Ex: "8800-1234".

How do I know what model of PCMT I have?


• Testers with a serial number that starts with "8800-" is a PCMT 8800
model. The front panel of this tester is dark gray.
• Testers with a serial number that starts with "8000-" is a PCMT 8000
model.
• Testers with a serial number that starts with "2600-" is a PCMT 2600
model.
• Testers with a serial number that starts with "PP", "pp", "2500-" or
"2501-" is a PCMT 2000 or PCMT 2500 model.
• Testers with a serial number that starts with "TD", "TH" or "HA" is a
NCMT 500 or DCMT 700 model

You can see pictures of older models here:

ATSI Museum of Testers Past PDF

Why should I get my tester calibrated?

Testers should be calibrated yearly to assure they are working as intended. You can download a letter that talks about the need for calibration

HERE.

Do you offer training?


• Currently, we offer training for the PCMT 8000 and PCMT 8800
Conflict Monitor Testers and for ATC Cabinet testers.
• The training is broken down into multiple videos and can be watched
by anyone at anytime, at no charge.
• If you want to take a test to get a certificate and get Continuing
Education Credits for the IMSA, you will need to purchase a training
code.
• PCMT 8000/PCMT 8800 Training Videos
• ATC Cabinet Tester Training Videos

Why should I test conflict monitors?

Why Test Conflict Monitors PDF

How can I justify the cost of a tester?

Below is a link to download a work sheet you can use to find out what it will cost to test each conflict monitor over the life of your tester. You can get product pricing from this website, contact ATSI or your local distributor.

The work sheet is located HERE.

Does ATSI take old testers in trade?

Yes, please click the link below for more details.
•Trade-In Options

ATSI Museum of Testers Past

Below is a link to download a pdf that includes pictures and details of our current and past models of products. This can help you identify what model you have and whether it is still supported.

ATSI Museum of Testers Past PDF