Warranty Policy

Limited Warranty and Liability

 

ATSI Products (Product), distributed by Athens Technical Specialists, Inc. (ATSI), is warranted to the original purchaser (Purchaser) to be free of defects in materials and workmanship for a period of one year from the purchase date stated on the invoice. Within this period, in the event of a defect, malfunction, or other failure of the Product while in the custody of the Purchaser, ATSI will remedy the defect or cause of failure without charge to the Purchaser. The Purchaser's sole remedy is restoration of product operation. ATSI accepts no liability for incidental or related expenses. Under no circumstances will ATSI's liability exceed the purchase price for items claimed to be defective.

 

This Limited Warranty does not extend to any Product that has been damaged or rendered defective as a result of accident, misuse, abuse, modification of the product, or service by anyone other than ATSI. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, ATSI MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUALR PURPOSE OF THE PRODUCT AND ANY DEVICE TESTED BY THE PRODUCT. ATSI EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

Warranty Repair

To return the Product for repairs covered under the Limited Warranty:

Fill out the Service Request Form on this website. (Click on “Schedule Service” in the top menu) Return the Product along with the completed form with prepaid postage to:

ATSI

8157 US Hwy 50

Athens, OH 45701

Phone: (740) 592 - 2874

Fax: (740) 594 - 2875

If possible, please email a verbose test report to: service@atsi-tester.com